Michelle Lerandeau

About Michelle

Michelle Lerandeau is a pharmaceutical/biotech distribution and commercial operations expert with over 25 years in the biopharma industry. She began her career with McKesson in 1994 where she grew to levels of increasing responsibility. Her last role was Vice President, Retail Strategy where she was responsible for all McKesson’s pharmaceutical and consumer marketing programs for 4,000+ Valu-Rite and Health Mart retail pharmacies, representing $6 billion in annual sales. Prior to this role Michelle was Director of Operations, McKesson OmniLink Business Unit, a first-in-class, on-line prescription processing application that assisted pharmacies in maximizing their prescription drug reimbursement.

She was responsible for building Omnilink’s HUB which included a customer experience platform, a customer call center, and an application to track customer questions, issues and satisfaction. Michelle developed a CRM application to facilitate the average one-year sales cycle for nationwide pharmacy chains. OmniLink’s launch was McKesson’s highest priority in 1996.

After McKesson, Michelle was recruited to Genentech where she ultimately led a staff of 200+ individuals in Customer Operations, Distribution, Patient Access and Support, Contract Administration, Government Reporting, Project Management and Channel Inventory Management with an annual budget of over $50 million. In addition, Michelle was the primary Commercial liaison with CMC and Supply Chain and led Genentech’s anti-counterfeiting efforts. In addition to her day-to-day responsibilities, she was the patient access and distribution lead for nine launch teams including Avastin, Tarceva, Lucentis, Xolair, Herceptin Adjuvant therapy, and Rituxan RA. Michelle was also the Commercial organization’s lead for a company-wide SAP implementation. She oversaw the outsourcing of parts of Access Solutions, Genentech’s patient access department, and created a first-in-class channel inventory management system.

Michelle earned her BA from the University of Idaho and her MA in Health Policy and Law from the University of California, San Francisco and Hastings School of Law. In addition, she has Prosci Change Management and Lean Six Sigma for Healthcare certifications.